Step 1: Login

Login to your AllSome account at: https://www.allsome.com/login

After login, you can navigate to OrdersSearch/Upload, or click on this link: https://www.allsome.com/platform/search-sync


Step 2: Download sample file

Select corresponding Platform and Store, then click on Download sample file


Step 3: Complete the file

Fill in the details in the file, the contents in red below are mandatory field.

Column A - order_id: It can be the same as the order name

Column B - order_name: It can be the same as the order id
Column C - order_created_at: the date you uploaded the file
Column D - order_currency
Column E - order_shipping_name: the name of recipient
Column F - order_shipping_company
Column G - order_shipping_address1: less than 35 characters, if exceed, fill in the address 2

Column H - order_shipping_address2


Column I - order_shipping_city

Column J - order_shipping_zip

Column K - order_shipping_province

Column L - order_shipping_country: MUST be the abbreviation of the country, such as MY, SG, US 

Column M - order_shipping_phone: the contact number of recipient

Column N - order_email: the email of recipient

Column O - order_note: special note for the order if you need


Column P - order_line_item_title: product name

Column Q - order_line_item_variety: product variety

Column R - order_line_item_sku: product SKU (most important, please ensure no typo or space ) 

Column S - order_line_item_quantity: quantity of this SKU
Column T - order_line_item_price: price of the product

Column U - order_shipping_price

Column V - order_total_price: price of the order

Column W - order_collect_cod_value


Note: 
(1) The information of 1 Row is only for 1 SKU in 1 order, if there are 2 or more SKUs in 1 order, you may need add rows to fill in the other SKUs. The following is the sample for order contains 2 SKUs:


(2) The file should be saved and uploaded in csv format


Step 4: Upload the file

Once the file is uploaded successfully, the page will show COMPLETED

Please kindly contact us if there is any error message.


Step: 5: Check the uploaded orders

(1) Navigate to Orders → Platform Orders
(2) Select the corresponding platform and store
(3) Choose Sync - Pending for queue as the status
(4) Click on Search Now, then you can check the total orders quantity and order information that you just uploaded.



Feel free to let me know if you need any assistance when uploading orders!
Happy Selling! Thank you!